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Where can I go for product experience and after-sales service?
Where can I go for product experience and after-sales service?
Please contact us at +82-80-010-6612 or contact our customer service center.
Where can I get the product manual?
Where can I get the product manual?
Please leave a message on the product inquiry and after-sales service section of our website, or contact us by email (jin5@live.co.kr) and we'll send it to you. Alternatively, you can contact our customer service center for assistance.
Is there any difference from other products?
Is there any difference from other products?
In 2005, Aniston applied for a patent for a thermal therapy device and a thermal therapy bed, and was assigned a research lab at KAIST University in recognition of her technological prowess. Based on that technology, she has registered numerous utility model designs and obtained various KC certifications, developing health products based on virtually inimitable technological prowess.
How long is the product's after-sales service period?
How long is the product's after-sales service period?
Each product is covered by a one-year free warranty. Please attach the warranty certificate in the product manual and send it to our after-sales service team via courier or contact us. We will gladly assist you, even offering on-site after-sales service, depending on the situation. For after-sales service inquiries, call +82-80-010-6612.
The product does not work.
The product does not work.
First, have you checked the product's power? First, check the power cord connection. If the product still doesn't function properly, please contact our after-sales service team at +82-80-010-6612.
Can I use it overseas?
Can I use it overseas?
Since it varies depending on the product, please contact the customer service center or, if purchasing, contact the company first before purchasing.
Would like to send the product overseas. Is that possible?
Would like to send the product overseas. Is that possible?
Please contact our customer service center for assistance with delivery and procedures. Customer Service Center (+82-80-010-6612)